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Privacy policy
1. Introduction
MedsPrimeHub is an online pharmacy platform that provides prescription and over-the-counter medications to customers in legally permitted regions. We connect customers with licensed pharmaceutical suppliers and arrange secure doorstep delivery.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
If you do not agree with this policy, please do not use our services.
2. Information We Collect
We collect personal information that you voluntarily provide when you register, place an order, contact support, or subscribe to communications.
Personal Information Provided by You
• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Account password
Payment Information
Payment details are processed securely by third-party payment providers. We do not store full card numbers or security codes on our servers.
3. Sensitive Information
We do not collect or process sensitive personal data such as racial or ethnic origin, religious beliefs, sexual orientation, or biometric data. Prescription information is processed strictly for order fulfillment.
4. How We Use Your Information
We use your information to create and manage accounts, process orders, verify prescriptions where required, communicate order updates, provide customer support, prevent fraud, comply with legal obligations, and send promotional emails with your consent.
5. Legal Bases for Processing
We rely on consent, contractual necessity, legal obligations, and legitimate business interests such as fraud prevention.
6. Sharing of Information
We may share information with licensed suppliers, payment processors, shipping providers, IT service providers, and legal authorities when required by law. We do not sell or rent personal information.
7. Cookies and Tracking Technologies
We use cookies to improve functionality, analyze traffic, and remember preferences. You may disable cookies in your browser settings.
8. Data Retention
We retain personal information only as long as necessary to fulfill orders, comply with legal requirements, resolve disputes, and enforce agreements.
9. Data Security
We implement SSL encryption, secure payment gateways, restricted access controls, and fraud monitoring systems. However, no system is completely secure.
10. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
11. Your Privacy Rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise your rights, contact us at support@medsprimehub.com.
12. International Users
By using our website, you consent to the transfer and processing of your information in accordance with this Privacy Policy and applicable laws.
13. Contact Us
MedsPrimeHub
Email: support@medsprimehub.com
Website: https://medsprimehub.com
